At 999p999, your personal data is treated with the same seriousness as your account balance. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold as a 999p999 player in Pakistan and globally.
Every decision 999p999 makes about your personal information is guided by these core principles. We designed our data practices around the player — not the other way around.
We only collect personal data for specific, clearly stated purposes — player verification, payment processing, and service improvement. We never collect data for the sake of it, and we do not sell your information to third parties for marketing.
All data transmitted between your device and 999p999 is encrypted using TLS 1.3. Stored data is protected by AES-256 encryption. Our security team conducts regular penetration testing and vulnerability assessments to keep your information safe.
We apply data minimisation strictly — we only ask for what is genuinely necessary at each stage of the player journey. Registration requires only the essentials; additional data is only requested when KYC verification is triggered by your account activity.
Pakistani players on 999p999 hold genuine, exercisable rights over their data — including the right to access, correct, delete, and port their information. We respond to all verified data requests within 30 days without charging a fee.
We write our privacy documents in plain, readable English so every 999p999 player — whether in Karachi, Lahore, or Islamabad — can clearly understand how their data is handled. No hidden clauses, no obscure legal jargon without explanation.
In the unlikely event of a data breach, 999p999 commits to notifying affected players and the relevant regulatory authority within 72 hours of becoming aware of the incident. We maintain a detailed incident response plan updated quarterly.
Summary for Pakistani Players: 999p999 collects your personal data strictly to operate your gaming account, process PKR transactions via JazzCash, EasyPaisa, HBL, and UBL, and comply with international gaming license obligations including KYC. We do not sell your data. You may request access, correction, or deletion of your data at any time by contacting [email protected].
999p999 ("we", "us", "our", "the Operator") operates the online gaming platform accessible at 999p999.net. 999p999 is the data controller for all personal information collected through the platform, the mobile web application, and any customer support interactions.
We operate under an internationally recognised gaming license and are bound by our licensing authority's data protection requirements, which align with globally accepted privacy standards. For the purposes of this Privacy Policy, the terms "Player", "you", and "your" refer to any individual who registers, browses, or otherwise interacts with the 999p999 platform.
If you have any questions about how 999p999 handles your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection Officer at any time via [email protected]. Full contact details are provided in Section 14.
999p999 collects personal data through several channels: directly from you during registration and KYC, automatically through your use of the platform, and from trusted third-party verification and payment partners. The table below summarises the categories of data we collect and the source of each.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, CNIC number, passport number | Provided by you at registration / KYC |
| Contact Data | Email address, mobile number, residential address (city, province) | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan bank account details (masked), deposit and withdrawal history | Provided by you; generated by platform transactions |
| KYC Documents | Scanned copies of CNIC (front and back), utility bills, bank statements, payment method screenshots | Provided by you during verification |
| Gaming Activity Data | Bets placed, games played, session duration, win/loss records, responsible gaming tool usage | Automatically generated by the platform |
| Technical Data | IP address, device type, operating system, browser type, device fingerprint, geolocation (city-level) | Automatically collected on platform access |
| Communications Data | Live chat transcripts, support email content, complaint records | Generated during support interactions |
| Marketing Preferences | Email and SMS opt-in / opt-out status, bonus preference history | Provided by you; inferred from platform usage |
We do not collect special categories of sensitive personal data (such as health data, biometric data, or religious beliefs) except where voluntarily disclosed by a player in a responsible gaming or self-exclusion context, in which case it is used solely to administer the requested service.
999p999 uses your personal data for the following clearly defined purposes. We do not use your data for any purpose not described in this Policy without first obtaining your explicit consent.
Every instance of personal data processing at 999p999 is grounded in at least one of the following lawful bases:
Where 999p999 relies on legitimate interests as the legal basis for processing, we have conducted a Legitimate Interests Assessment (LIA) confirming that the processing is necessary, proportionate, and that your privacy interests have been appropriately balanced. You may request a summary of any LIA by contacting [email protected].
999p999 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the following controlled circumstances:
Your financial data is shared with the payment service providers you select — including JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK — solely for the purpose of executing your deposit or withdrawal transaction. Each payment partner is bound by their own regulatory obligations and data protection commitments.
Your identity documents and personal details may be shared with licensed third-party identity verification providers to complete the KYC process required under our gaming license. These providers are contractually prohibited from using your data for any purpose other than verification on behalf of 999p999.
To deliver live casino, slot, cricket betting, fishing games, and other gaming products, 999p999 works with third-party game and sports data providers. These providers receive the minimum player data necessary to deliver their service (typically a pseudonymous player ID) and are not permitted to use this data for independent marketing purposes.
999p999 will disclose personal data to gaming regulatory authorities, financial intelligence units, tax authorities, or law enforcement agencies where required by law, court order, or our gaming license conditions. We will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of substantially all of 999p999's assets, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. Players will be notified of any such transfer and given the opportunity to close their account if they do not consent.
All third parties with whom 999p999 shares personal data are required to implement appropriate technical and organisational security measures and to process data only for the specific purpose for which it was shared. 999p999 conducts due diligence on all data processors prior to engagement and reviews these arrangements periodically.
The 999p999 platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure gaming experience. The following categories of cookies are in use:
You may manage your cookie preferences through the Cookie Preferences panel accessible from the footer of the 999p999 platform. Please note that disabling non-essential cookies will not affect your ability to use the core gaming and account management features of the platform.
999p999 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by our legal and regulatory obligations. The following standard retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of active account + 5 years after closure | Gaming license and AML regulatory obligation |
| KYC documents | Duration of active account + 5 years after closure | Mandatory KYC record-keeping under license conditions |
| Financial transaction records | 7 years from transaction date | AML regulations and financial audit requirements |
| Gaming activity logs | 5 years from the date of each session | Responsible gaming monitoring and dispute resolution |
| Customer support records | 3 years from the date of the interaction | Dispute resolution and service quality assurance |
| Marketing preferences and consent records | Until consent is withdrawn, then 1 year | Proof of consent and compliance with opt-out requests |
| Technical and device data (logs) | 90 days from collection | Security monitoring and fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to any individual player. Where data cannot be immediately deleted due to ongoing legal proceedings or regulatory investigations, deletion will be carried out as soon as those processes are concluded.
As an internationally licensed gaming operator, 999p999 may transfer your personal data to countries outside Pakistan for the purposes described in this Policy — including to our gaming license jurisdiction, KYC verification partners, and gaming software providers located in various territories.
Where personal data is transferred internationally, 999p999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. These safeguards include:
If you would like further information about the specific safeguards applied to international transfers of your personal data, including copies of relevant standard contractual clauses, please contact our Data Protection Officer at [email protected].
As a 999p999 player, you hold the following rights with respect to your personal data. These rights are exercisable free of charge, and 999p999 will respond to all verified requests within 30 days of receipt.
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request" and include your registered email address and a copy of your CNIC for identity verification. We will acknowledge your request within 72 hours and provide a full response within 30 days.
Please note that the right to erasure does not override 999p999's mandatory data retention obligations under its gaming license and applicable AML regulations. Where we are legally required to retain certain data, we will inform you of this and retain only the minimum data necessary for compliance purposes.
The 999p999 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a mandatory step in the 999p999 registration process, and KYC procedures are in place to confirm every player's age before full account activation.
If 999p999 becomes aware — through KYC review, player report, or any other means — that an account has been registered by or on behalf of an individual under 21 years of age, we will:
If you believe that a minor has registered an account on 999p999, please contact us immediately at [email protected] with the subject line "Underage Account Report". We treat all such reports with the utmost urgency and investigate them within 24 hours.
999p999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
While 999p999 takes every reasonable measure to protect your data, no online platform can guarantee absolute security. You play an important role in account security too — use a strong, unique password, enable 2FA, and never share your login credentials with anyone. Contact [email protected] immediately if you suspect your account has been compromised.
999p999 sends marketing communications — including bonus offers, promotional notifications, and platform news — only to players who have expressly opted in to receive them. You may choose your preferred communication channels (email, SMS, or platform notification) during registration or at any time via your Account Settings.
You may withdraw your consent to marketing communications at any time, at no cost, through any of the following methods:
Opt-out requests will be processed within 5 business days. Please note that opting out of marketing communications does not affect transactional communications — you will continue to receive account security alerts, deposit and withdrawal confirmations, KYC notifications, and other essential service messages regardless of your marketing preferences.
Where you have consented to marketing, 999p999 may use your gaming activity data and account history to personalise the bonus offers and promotions we send you. This personalisation is based on the types of games you play, your typical deposit amounts, and your engagement patterns. You may object to personalised marketing at any time by contacting [email protected] — you will then receive only generic promotional communications, or none at all if you prefer.
999p999 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform features. The effective date at the top of this Policy indicates when the current version was last revised.
Where changes are material — meaning they significantly affect how we use your personal data or the rights available to you — we will notify you via email to your registered address and display a prominent notice on the 999p999 platform at least 14 days before the changes take effect. For minor, non-material updates (such as clarifications of existing practices or corrections of typographical errors), we will update the Policy directly without advance notice.
Your continued use of the 999p999 platform after a notified change takes effect constitutes your acceptance of the updated Policy. If you do not agree with a material change, you have the right to close your account before the change takes effect. Please contact [email protected] if you wish to exercise this option.
We recommend bookmarking this page and reviewing it periodically. The version history of this Privacy Policy, including a summary of what changed in each revision, is available on request from our Data Protection Officer.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 999p999 handles your personal data, please contact our Data Protection Officer (DPO) using the details below. All privacy-related enquiries are handled confidentially and with priority.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to our licensing authority's player dispute resolution process, details of which are available on the About Us page of this website.
Your data is protected, your identity is secure, and your gaming experience is backed by an internationally licensed operator. Join thousands of Pakistani players who trust 999p999 for cricket betting, live casino, and slots.
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